Welcome and overview of the week
Communication strategies
Listening and Giving Feedback
Barbara Linney, Vice President
Certifying Commission in Medical Management

Cohort Session-video

Introduce yourselves and tell something you would like to learn this week. Teaching Fellows will also take up Career Assessment--Part I and the Philosophy of Management statement and the Project Planning Pre-work from each candidate. Candidates keep their copy of their Career Assessment, Part-I to use later in the week to prepare for their Certification Presentation on Thursday. Candidates give a copy of your bio to each cohort member and to your Teaching Fellow.

Homework Assignment
* Read in-basket exercise
*Review answers to the prework interview questions

Continental Breakfast

General Session-- Employment Marketplace
J. Larry Tyler, President, Tyler & Company

Networking
J. Larry Tyler, President, Tyler & Company

Networking exercise

Coffee Break

Interviewing from both sides of the desk
Negotiating your salary
What to do if you are fired
J. Larry Tyler, President, Tyler & Company

Instructions for cohort sessions
Barbara Linney, MA, Vice President
Certifying Commission in Medical Management

Lunch-The Executive Image
Barbara Linney, MA, Vice President
Certifying Commission in Medical Management

Cohort Session-video

Break

Cohort Session-video

Debrief cohort sessions (Teaching Fellows stay in room to prepare for coaching sessions)

Discussion of Medical Management Education Resources
Barbara Linney, Vice President
Certifying Commission in Medical Management

Private Coaching Sessions with Teaching Fellows

Teaching Fellows meet to talk about day's events.

Homework Assignment
*Work on in-basket exercise
*Read information on project plans
*Prepare notes on desired change in organization

Dinner on your own

Continental Breakfast

Communication Styles
Barbara Linney, Vice President
Certifying Commission in Medical Management

Coffee Break

Communication Styles
Techniques of Effective Presentations
Barbara Linney, Vice President
Certifying Commission in Medical Management

Prepare for presentation in cohorts
Prepare your 2 minute presentation that you will give in the cohort session on some new service or process you would like to occur in your organization. Use your pre-work Project Planning sheets. Include some information that would appeal to each of the four quadrants.

11:45-12:45pm

Lunch on your own

Cohort Sessions
Candidates will make 2 minute presentations using words that appeal to the four quadrants.

2:15 - 2:30pm

Coffee Break

Talk about Thursday presentations. Answer questions. Go over cohort assignments and homework assignment.

Cohort Sessions - Project Plans

Cohort exercise

Teaching Fellows meet to talk about day's events

Dinner on own

Homework Assignment
*Complete in-exercise.
*Read Organizational Politics Case Study
*Complete mentoring exercise
*Work on the Certification Presentation to be made Thursday to the review panel, demonstrating your skills and accomplishments and presentation skills.

Continental Breakfast

Organizational Politics
Robert H. Hodge, Jr., MD, CPE, FACPE
Director, Division of General Internal Medicine
University of Missouri Health Sciences Center

Mentoring
Robert H. Hodge, Jr., MD, CPE, FACPE
Director, Division of General Internal Medicine
University of Missouri Health Sciences Center

Coffee Break

Principles of Influencing Physician Behavior
Barbara J. Linney, Vice President
Certifying Commission in Medical Management

Lunch on own

Cohort Sessions

Coffee Break

Discuss learnings in cohort sessions -Each group be prepared to tell one observation or learning.
Barbara J. Linney, Vice President
Certifying Commission in Medical Management

How to Find Information on the Internet
Robert H. Hodge, Jr., MD, CPE, FACPE
Director, Division of General Internal Medicine
University of Missouri Health Sciences Center

Questions about tomorrow's presentation

Go to cohort room to receive feedback from Teaching Fellow one at a time. Wait outside the cohort room.

Teaching Fellows meet to talk about day's events

Homework--Video practice for Thursday's presentation.
Sign up for a practice time.

Continental Breakfast available in General Session room

Certification Presentations Before Assessment Panel
See schedule for time.

Each candidate will make a five-minute presentation to a panel to describe their medical management skills and accomplishments and to demonstrate their effective presentation skills. The presentation will be videotaped. After the presentation, panel members may ask questions concerning the presentation and will ask questions to test the candidates knowledge of medical management education resources and mentoring techniques.

Come to the area outside your presentation room 15 minutes before your scheduled presentation time. Be prepared to give your presentation then because sometimes the sessions move along more quickly than we expect.

Panel will recommend to the Credentials Committee of the Certifying Commission in Medical Management that a candidate be passed or deferred based on:

*the ability of the candidate to communicate skills and accomplishments and how those skills were used in his/her career
*the ability to make an effective presentation
*the ability of the candidate to respond to questions concerning career management, mentoring
*the candidates knowledge of medical management education resources