Program Agenda

Welcome and overview of the week
Communication Strategies
Listening and Giving Feedback
Barbara J. Linney, MA
Vice President
Certifying Commission in Medical Management

Introduction of Teaching Fellows and candidates

Cohort Session-video

Introduce yourselves and tell something you would like to learn this week. Teaching Fellows will take up Career Assessment, the Philosophy of Management statement, the Project Planning Pre-work, Career Goals from each candidate. Candidates keep their copies of the Career Assessment, Part--I to use later in the week to prepare for their Certification Presentation on Thursday. Also keep your copy of the Project Planning pre-work to use later in the week. Candidates give a copy of your bio to each cohort member and two to your Teaching Fellow.

Homework Assignment

• Read in-basket exercise
• Review answers to the pre-work interview questions

Continental Breakfast

General Session-- Employment Marketplace
J. Larry Tyler, President
Tyler & Company

Networking
J. Larry Tyler, President
Tyler & Company

Networking exercise

Coffee Break

Interviewing from both sides of the desk
What to do if you are fired
Negotiating your salary
J. Larry Tyler, President
Tyler & Company

Instructions for cohort sessions
Barbara Linney

Lunch-The Executive Image
George E. Linney, Jr., MD, CPE, FACPE
Vice President
Tyler & Company
Barbara J. Linney, MA
Vice President
Certifying Commission in Medical Management

Cohort Session-video

• Candidates will practice being interviewed and being the interviewer

Coffee Break

Cohort Session-video

• Candidates will practice being interviewed and being the interviewer

Debrief cohort sessions
Questions about Thursday’s presentation
Discussion of Medical Management Education Resources
Barbara J. Linney, MA
Vice President
Certifying Commission in Medical Management
(TF’s stay in room to prepare for coaching sessions)

A few words about resumes
George E. Linney, Jr., MD, CPE, FACPE
Vice President
Tyler & Company

Private Coaching Sessions with Teaching Fellows

Teaching Fellows meet to talk about day’s events when coaching sessions are completed. Come to main session room.

Homework Assignment

• Work on in-basket exercise
• Read information on project plans
• Review notes on desired change in organization—This was part of your pre-work. Read over your notes.

Dinner on your own

Continental Breakfast

Communication Styles
Barbara J. Linney, MA
Vice President
Certifying Commission in Medical Management

Coffee Break

Communication Styles
Techniques of Effective Presentations
Barbara J. Linney, MA
Vice President
Certifying Commission in Medical Management

Prepare for presentation in cohorts
Prepare your 2 minute presentation that you will give in the cohort session on some new service or process you would like to occur in your organization. Use your pre-work Project Planning sheets as a source for information. Include some information that would appeal to each of the four quadrants

11:45-1:00pm

Lunch on your own

Cohort Sessions

• Candidates will make 2 minute presentations using words that appeal to the four quadrants. You will have a new Teaching Fellow in the session.

2:30 - 2:45pm

Coffee Break

Come back to general session room. Answer questions about Thursday presentations.
Go over cohort assignment and homework assignments.

Cohort exercise - Project Plans

Teaching Fellows meet to talk about day's events. Come to the main room.

Dinner on own

Homework Assignment

• Complete in-exercise.
• Read Organizational Politics Case Study
• Complete mentoring exercise
• Work on the Certification Presentation to be made Thursday to the review panel, demonstrating your skills and accomplishments and presentation skills.

Continental Breakfast

Organizational Politics
Robert H. Hodge, Jr., MD, CPE, FACP, FACPE
Medical Information Director and Professor of Clinical Internal Medicine University of Missouri-Columbia.

Mentoring
Robert H. Hodge, Jr., MD, CPE, FACP, FACPE
Medical Information Director and Professor of Clinical Internal Medicine University of Missouri-Columbia.

Coffee Break

Principles of Influencing Physician Behavior
Barbara J. Linney, MA
Vice President
Certifying Commission in Medical Management

Lunch on own

Cohort Sessions

Coffee Break

Discuss learnings in cohort sessions -Each group be prepared to tell one observation or learning.
Barbara J. Linney, MA
Vice President
Certifying Commission in Medical Management

Latest Medical Management Information on the Internet
Robert H. Hodge, Jr., MD, CPE, FACP, FACPE
Medical Information Director and Professor of Clinical Internal Medicine University of Missouri-Columbia

Questions about tomorrow's presentation
Sign up for video practice in your own cohort room

Go to cohort room to receive feedback from Teaching Fellow one at a time. Wait outside the cohort room.

At end of coaching sessions Teaching Fellows meet to talk about day’s events. Come to the main room.

Homework--Video practice for Thursday's presentation.

Continental Breakfast available in General Session room

Certification Presentations Before Assessment Panel
See schedule for time.

Each candidate will make a five-minute presentation to a panel to describe their medical management skills and accomplishments and to demonstrate their effective presentation skills. The presentation will be video recorded.

After the presentation, panel members will ask questions concerning the presentation and will ask questions to test the candidates knowledge of medical management education resources and mentoring techniques.

Come to the area outside your presentation room 15 minutes before your scheduled presentation time. Be prepared to give your presentation then because sometimes the sessions move along more quickly than we expect.

Panel will recommend to the Credentials Committee of the Certifying Commission in Medical Management that a candidate be passed or deferred based on:

• the ability of the candidate to communicate skills and accomplishments and how those skills were used effectively in his/her career
• the ability to make an effective presentation
• the ability of the candidate to respond to questions concerning career management, mentoring
• the candidates knowledge of medical management education resources