Required Core Courses

1. Health Law
2. Managing Physician Performance
3. Quality
4. Ethical Challenges
5. Financial Decision Making
6. Physician in Management - Marketing
7. Physician in Management - Influence
8. Physician in Management - Negotiation
9. The Science of High Reliability

Course Core Descriptions

Physician executives must have knowledge of the core competencies needed in health care management. Candidates can take the courses through ACPE or provide transcripts that show the information has been covered in other tested graduate level courses. Knowledge of the core courses will be evaluated with a written exercise during the Certification Program.

Health Law
Live Conference OR Distance Education OR Distance Education Express
Examination of today's hottest healthcare issues: confidentiality, managed care contracting, patient rights, equal opportunity in the workplace, problem physicians, peer review.

Managing Physician Performance
Live Conference OR Distance Education
Recruiting and hiring, defining job expectations, evaluating performance, giving effective feedback, motivating staff, evaluating compensation plans.

Quality
Live Conference OR Distance Education
Techniques used to measure and manage delivery of quality patient care: Total quality management, outcomes management, clinical guidelines, minimizing medical errors, patient satisfaction surveys and report cards.

Ethics
Live Conference OR Distance Education OR Distance Education Express
How to evaluate your organization's policies and procedures on ethics, manage ethical conflicts at the bedside, choose the right members for ethics committee, and guide your organization through ethical minefields.

Financial Decision Making
Live Conference OR Distance Education
Understand financial statements and what they say about your organization: how to use financial ratios, price your services, prepare an effective budget.

Marketing
Live Conference OR Distance Education Express
Key marketing concepts and strategies and their use in health care organizations: target markets, competitive advantage, differential advantage, marketing mix, relationship marketing, branding.

Influence
Live Conference OR Distance Education Express
Organizational characteristics and the roles of power, authority, and perception as they relate to the physician executive's ability to influence others. Causes of organizational and specialty turf conflicts and how to deal with them.

Negotiation
Live Conference OR Distance Education Express
Rules associated with negotiation processes - how and when to apply them, how to recognize and defend against them. Identifying what you want and learning how to get it. Knowing when to walk away.

The Science of High Reliability: Building Better Health Care
Choose courses such as
Computerized Physician Order Entry (CPOE)
High Tech and High Reliability
IT Change Management
Knowledge Management
High reliability is the study of human performance in complex systems and includes: systems thinking, analysis of serious safety events, techniques to minimize mistakes, techniques to minimize waste, and tactics to move your people to a culture where patient safety is at the core of the business.