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Required
Core Courses
1. Health Law
2. Managing Physician Performance
3. Quality
4. Ethical Challenges
5. Financial Decision Making
6. Physician in Management - Marketing
7. Physician in Management - Influence
8. Physician in Management - Negotiation
9. The Science of High Reliability
Course
Core Descriptions
Physician
executives must have knowledge of the core competencies needed
in health care management. Candidates can take the courses
through ACPE or provide transcripts that show the information
has been covered in other tested graduate level courses. Knowledge
of the core courses will be evaluated with a written exercise
during the Certification Program.
Health Law Live Conference OR Distance Education OR Distance Education Express
Examination of today's hottest healthcare issues:
confidentiality, managed care contracting, patient rights,
equal opportunity in the workplace, problem physicians, peer
review.
Managing Physician Performance Live Conference OR Distance Education
Recruiting and hiring, defining job expectations, evaluating performance, giving effective
feedback, motivating staff, evaluating compensation plans.
Quality Live Conference OR Distance Education
Techniques used to measure and manage delivery of quality patient care:
Total quality management, outcomes management, clinical guidelines,
minimizing medical errors, patient satisfaction surveys and
report cards.
Ethics Live Conference OR Distance Education OR Distance Education Express
How to evaluate your organization's policies and procedures on
ethics, manage ethical conflicts at the bedside, choose the
right members for ethics committee, and guide your organization
through ethical minefields.
Financial Decision Making Live Conference OR Distance Education
Understand financial statements and what
they say about your organization: how to use financial ratios,
price your services, prepare an effective budget.
Marketing Live Conference OR Distance Education Express
Key marketing concepts and strategies and their use in health
care organizations: target markets, competitive advantage,
differential advantage, marketing mix, relationship marketing,
branding.
Influence Live Conference OR Distance Education Express
Organizational characteristics and the roles of power, authority, and perception
as they relate to the physician executive's ability to influence
others. Causes of organizational and specialty turf conflicts
and how to deal with them.
Negotiation Live Conference OR Distance Education Express
Rules associated with negotiation processes - how and when to apply
them, how to recognize and defend against them. Identifying
what you want and learning how to get it. Knowing when to
walk away.
The Science of High Reliability: Building Better Health Care
Choose courses such as
Computerized Physician Order Entry (CPOE)
High Tech and High Reliability
IT Change Management
Knowledge Management
High reliability is the study of human performance in complex systems
and includes: systems thinking, analysis of serious safety events,
techniques to minimize mistakes, techniques to minimize waste, and
tactics to move your people to a culture where patient safety is at
the core of the business.
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