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Required
Core Courses
1. Health Law
2. Managing Physician Performance
3. Quality
4. Ethical Challenges
5. Financial Decision Making
6. Physician in Management - Marketing
7. Physician in Management - Influence
8. Physician in Management - Negotiation
9. Medical Informatics
Course
Core Descriptions
Physician
executives must have knowledge of the core competencies needed
in health care management. Candidates can take the courses
through ACPE or provide transcripts that show the information
has been covered in other tested graduate level courses. Knowledge
of the core courses will be evaluated with a written exercise
during the Tutorial.
Health
Law-Examination of today's hottest healthcare issues:
confidentiality, managed care contracting, patient rights,
equal opportunity in the workplace, problem physicians, peer
review.
Managing
Physician Performance-Recruiting and hiring, defining
job expectations, evaluating performance, giving effective
feedback, motivating staff, evaluating compensation plans.
Quality-Techniques
used to measure and manage delivery of quality patient care:
Total quality management, outcomes management, clinical guidelines,
minimizing medical errors, patient satisfaction surveys and
report cards.
Ethics-How
to evaluate your organization's policies and procedures on
ethics, manage ethical conflicts at the bedside, choose the
right members for ethics committee, and guide your organization
through ethical minefields.
Financial
Decision Making-Understand financial statements and what
they say about your organization: how to use financial ratios,
price your services, prepare an effective budget.
Marketing-Key
marketing concepts and strategies and their use in health
care organizations: target markets, competitive advantage,
differential advantage, marketing mix, relationship marketing,
branding.
Influence-Organizational
characteristics and the roles of power, authority, and perception
as they relate to the physician executive's ability to influence
others. Causes of organizational and specialty turf conflicts
and how to deal with them.
Negotiation-Rules
associated with negotiation processes - how and when to apply
them, how to recognize and defend against them. Identifying
what you want and learning how to get it. Knowing when to
walk away.
Medical
Informatics-Fundamentals of clinical computing, including
hardware, software, systems and networks. Challenges of clinical
data management. Preparing your staff for new information
technology.
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